reserveout FAQ
How do I sign up for reserveout?
It's easy
At the top right corner of www.reserveout.com
select "sign up" and fill our your details. An email will be sent to
you to confirm your identity and once you enter the activation code or
follow the link your account will be immediately activated.
How do I make a reservation?
Type the restaurant name or
search criteria in the search bar at the top of the reserveout.com
page, Select the date, time, and the number of people in your party
and then select "Find Table". If you are not signed in or don't have
an account you will be asked to create one or sign in then. Once
signed in, you will be provided with availability for your restaurant
of choice or other availabilities if the restaurant is fully booked
then. Enjoy!
How do I change or cancel a reservation?
Once you sign into
reserveout.com you will see at the top right of the page your upcoming
reservations. Click there and you can cancel or modify any of your
upcoming reservations from there.
What is a no-show?
It's a black eye¦ for us.
When you reserve at a restaurant
and don't show up, it is considered a no-show. Restaurants don't like
it and might penalize us for this. Please always cancel or modify your
reservations if you are unable to make them.
Why was my reservation cancelled?
If you did not cancel your
reservation, but you received an email cancellation notice, then the
restaurant has recorded your party as a "cancellation" in their
reserveout Electronic Reservation Book. This could have been done by
accident or if an issue suddenly affected the restaurant's ability to
serve you. If the reservation has not yet occurred, please contact the
restaurant to see if they can reinstate your reservation or email us
on info@reserveout.com and we will happily look into it.
How can I submit ratings and reviews for
restaurants?
There are a few important qualifications to be able to submit ratings
and reviews to appear on the reserveout.com:
- You must book and honor a reservation at a participating
restaurant via reserveout.com
- After dining, you must complete the Dining Feedback Form you
will receive via the email address you provided when making your.
Alternatively, registered users can also access the Dining Feedback
Form for an honored reservation on the Reservation History tab of
their User Profile.
- Your ratings and reviews must comply with our Community
Standards in order to be published on reserveout.com
Why am I not receiving confirmations or other
emails from reserveout?
E-mail programs and Internet Service Providers can easily mistake
important messages for junk mail and automatically put them in your
bulk or junk folder. To ensure the e-mails you've requested are
delivered to your inbox, add our e-mail address to your address book.
Simply follow the instructions below for your e-mail provider.
Gmail
- Open the reserveout email
- Click on More Actions in the nav bar
- Click on Filter Messages Like These
- The reserveout domain will appear in the From filter
- Click Next Step
- Check the box, Never send it to Spam
- Click Create Filter
Yahoo
Yahoo Mail uses a combination of bulk mail folders and filters. If you
are not receiving your reserveout emails, check your Bulk Mail, locate
the filtered reserveout email, and choose This is Not Spam next to the
"Sender" field.
MSN/Hotmail
- In the upper right hand corner, click Options
- Click on More Options
- Click on Safe and Blocked Senders
- Click on Safe Senders
- For the Sender to mark safe please enter
"mail@reserveout.com" and click Add to list
- Changes are automatically saved
Outlook
- On the Tools menu, click Options
- On the Preferences tab, under E-mail, click Junk E-mail
- Click the Safe Senders or Safe Recipients tab
- Click Add
- In the Enter an e-mail address or Internet domain name to be
added to the list box, enter "mail@reserveout.com" and then click OK
- Repeat steps 4 and 5 for each name or address that you want
to add
How do I update my personal information?
After signing into
reserveout.com at the top right corner click on "My Profile" and then
from the left menu select "account settings" from there you are able
to change any of your personal information including passwords.
